Reviews and Testimonials

At Mt. Franklin, we take a personalized and detailed approach to client service.  We are pleased to be able to share feedback from satisfied clients, while still maintaining our commitment to client confidentiality.  Contact us to learn more about how we helped these clients or to request a reference.


"Thanks Shane!  I really appreciate everything you guys have done, and feel
great about the changes.  It seems we're almost over the hump where
everything will be smooth from here on."  Income property owner, January 2013


"i just wanted to let your agency know that the insured said: Bill Carvajal is an outstanding agent." Travelers Customer Service, September 2013


"Shane, This, in all honesty, was the easiest process I have encountered in
dealing with insurance.  Thank you."  First Vice President of local bank, August 2012


"I had Shane Lipson at Mt. Franklin Insurance bid out my insurance to see if I could save some money.  He did and was able to offer me BETTER coverage than what I have now (with an excellent company) at a price several HUNDRED dollars per year less than what I am currently paying. . .   Shane is an extremely knowledgeable, no-pressure agent and if he cannot find something that works better for you, he will tell you so."  Controller for a property manager, commercial and personal lines client, September 2011